Now Hiring - Call Center Customer Service Representative in Plymouth, MI

*** Primarily remote, occasional onsite required ***

The call center is responsible for representing the company in a professional and courteous manner at all times by assisting current customers to resolve issues and by selling new accounts to prospective customers.

• Answer incoming calls from business and residential customers.
• Enter basic orders into computer system.
• Assist customers with problem resolution including accurate input of information.
• Interact directly with Route Services Managers/Supervisors to resolve issues.
• Interact with Accounts Receivable to resolve concerns and issues.
• Present sales information to potential customers professionally and completely.
• Follow up on potential customers and close sales.
• Accurately enter customer setup information in computer system.
• Maintain professional working environment.
• Display self-discipline and self-confidence.
• Show respect for our customers and fellow employees.
• Other duties as assigned.

We offer an excellent benefits package that includes Health Insurance, Dental and Vision Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work Location: One location